Open Access Conference Proceedings

Transport is the main process connecting all the participants of the supply chain. Without it, transferring the load from the supplier to the client would not be possible. At the same time, however, it is a process that is highly prone to the occurrence of undesirable events. The aim of the article is to present the method for assessing operational risk in road transport basing on a 2-dimensional decision matrix. The research conducted by the author among road transport companies indicates, that the managers planning transport service operations take into account mostly the group of transported products and the customer segment. These are the elements that strongly influence both the frequency of undesirable events and their consequences. The article presents the results of risk assessment conducted in line with this approach. The analysis was prepared basing on real data from the researched transport company. The managers responsible for the transport process in the company took on the position of experts. The assessed risk indicators for different classes of transport services prove the proposed approach to risk assessment in road transport to be right.

Keywords: Risk assessment, decision matrix, road transport, logistic service

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