IT PLATFORMS AND NEW SERVICES BY INTERNATIONAL LOGISTICS SERVICE PROVIDERS AS A SUPPORT FOR THE INTERNATIONALISATION OF SMES (BASED ON GREAT BRITAIN)

1 STAWIARSKA Ewa
Co-authors:
2 SOBCZAK Paweł 3 PAWŁOWSKA Elżbieta
Institutions:
1 Silesian University of Technology, Gliwice, Poland, EU, ewa.stawiarska@polsl.pl
1 Silesian University of Technology, Gliwice, Poland, EU, elzbieta.pawlowska@polsl.pl
2 WSB University, Dąbrowa Górnicza, psobczak@wsb.edu.pl
Conference:
CLC 2018 - Carpathian Logistics Congress, Wellness Hotel Step, Prague, Czech Republic, EU, December 3 - 5, 2018
Proceedings:
Proceedings CLC 2018 - Carpathian Logistics Congress
Pages:
833-841
ISBN:
978-80-87294-88-8
ISSN:
2694-9318
Published:
18th April 2019
Proceedings of the conference were published in Web of Science.
Metrics:
365 views / 98 downloads
Abstract

The objective of the paper was to indicate internationalisation barriers of Small and Medium-Sized Enterprises (SMEs) from Great Britain. Expectations of SMEs towards activities supporting internationalisation were demonstrated. According to the respondents, SMEs require not only institutional aid (offered by government authorities), but also constructive aid from international leaders in the transport and logistics sector. International enterprises of the transport and logistics sector have already been providing support for the internationalisation of British SMEs. The paper presents selected solutions that support marketing, e-commerce, and management of cross-border transport. The research goal of the work was to identify logistic services that will have an impact on raising the level of internationalization of small and medium-sized enterprises (SMEs) from Great Britain. In the research process, a hypothesis was made and confirmed the hypothesis that "IT platform (with the functions described in the article) implemented by by a leading international logistics service provider have an impact on the decision to internationalise British SMEs".

Keywords: cross-border transport, transport and logistics, internationalisation of SMEs

© This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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