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The paper presents an issue of measuring a logistics performance in wholesale companies. The main methodological bases are the Balanced Scorecard and the Analytic Network Process methods. Aim of this article is to create a conceptual framework for the building measurement systems of logistics key performance indicators (LKPI) in wholesale companies. The proposed conceptual framework is verified through the case study in the particular wholesale company.
Keywords: logistics performance, Balanced Scorecard, Analytic Network Process, wholesale company© This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.