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Supply Chain Management offer long-term stability for business volumes confidence contractual relationship and the possibility of greater efficiency and optimization of the entire supply chain. On the other hand, it follows the seasonal peaks and dips of orders by customers (which is due to optimal management of adverse event). At the same time, while a clear definition of the rules sets, but also limits the possibility of regulating the system. This compels us to address the appropriate setting of customer portfolio, the optimal level of customer engagement in SCM system, and finding alternative ways of regulating the system. SCM system brings the risk in case of loss, leaving the customer with a relatively high utilization of production capacities - resources in a supply undertaking. It is therefore necessary to determine the level of risk, and the volume capacity and commitment to the SCM system, and define management options, in case of loss of the customer within the SCM.

Keywords: SCM, production capacity, capacity regulation

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