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The main goal of the article is to identify a framework for modeling the measurement of dysfunctions in B2B relations in the supply chain. The article aims to answer the question: whether and if so, how to measure dysfunctions that occur in B2B relations in the supply chain? The authors initially identified three types of dysfunctions within the external environment of the supply chain (sporadic, constant, ad hoc) and three types of dysfunctions within the internal environment of the supply chain (transport and storage, administrative and legal, communication). The B2B relations between the involved parties in the supply chain may be therefore divided into: internal stakeholder (substantive) and external stakeholder (contractual) that represent internal environment of the supply chain, and institutional stakeholder that represents the external environment of the supply chain. In terms of a dependence of entities in the supply chain, business behavior, benefits and subject of the relation, dysfunctions in B2B relations in the supply chain may be destructive and problematic. Critical analysis of the subject literature and modelling method are applied in the article. The results, that underline the nature of dysfunctions, can be applicable in the business practice.

Keywords: Dysfunctions, B2B, supply chain, relations

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