from the conferences organized by TANGER Ltd.
The key point in global logistics is the integration between different sides in supply chains. Integration is indispensable not only between supply chain partners but also between intermediary logistics operators in these relations, which directly leads to increased operational efficiency and competitiveness for supply chain participants. Production/distribution/trading companies that decide to outsource their logistical functions outside the organization often go beyond logistics outsourcing, linking logistics companies with their business strategies based on strategic logistical partnerships. Such an operation enables to compete effectively with competitors and opens the door to the needs of requiring customers. Understanding the aspects that drive the partners working in the logistics partnership is crucial for logistic operators to create a concept for managing these relationships. The article is aimed at trying to identify the relationship models between a logistic operator and an institutional client, and to identify the factors that shape those relationships.
Keywords: supply chain, relationship model, logistics operator© This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.