INDICATORS PROPOSAL FOR PERFORMANCE PROCESS BASED ON PULL SYSTEM IN CONTEXT OF QMS PRINCIPLES

1 MALINDZAKOVA Marcela
Co-authors:
1 ROSOVA Andrea 1 STRAKA Martin 1 BUSA Michal
Institution:
1 Technical University of Kosice, Institute of Logistics, Faculty of Mining, Ecology, Process Control and Geotechnology, TU Kosice, Slovakia, marcela.malindzakova@tuke.sk
Conference:
Carpathian Logistics Congress, Hotel Tatra, Zakopane, Poland, EU, November 28th - 30th 2016
Proceedings:
Proceedings Carpathian Logistics Congress
Pages:
347-352
ISBN:
978-80-87294-76-5
ISSN:
2694-9318
Published:
30th October 2017
Proceedings of the conference were published in Web of Science.
Metrics:
495 views / 234 downloads
Abstract

Production processes (PP) consist of continuous and discrete types of technology operation, transport, manipulation and storing processes regards the flow of material and also the equipment and machines. Other specifics are: long production cycles, great inertia, tree structure of production processes (from roots up to the leaves), high level of investments etc. These characteristics resulted in some specifics of production logistics. This article deals with these specifics and explains it using the conditions of production processes. For process approach it is important that outputs and their Quality & Quantity match the inputs. The principle of Q & Q is about the responsibility of a systems approach.

Keywords: process approach, quality, customer requirements, customer services, process

© This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Scroll to Top